IT Support Solutions
Modern Help Desk
Modern Help Desk
That Reduces Costs
Transform your IT support with our enterprise-grade help desk service. Save up to 90% on operational costs while improving service quality.
Why Choose HWE
Streamlined Support Solutions
Calculate your Savings
Current Annual Cost
0 Riyal
Total Savings
0 Riyal
Savings Percentage
0%
Cost Reduction
Reduce IT support costs by up to 90% with our managed service
24/7 Support
Round-the-clock assistance with rapid response times
Analytics
Real-time insights and performance metrics
90%
Average Cost Reduction
15min
Average Response Time
98%
Customer Satisfaction
Support Packages
Choose Your IT Support Level
Quarterly
Annual Save 20%
Basic Help Desk
- Up to 25 Endpoints
- Single Branch Support
- Printer Management
- Basic Software Support
- 8/5 Help Desk Access
- Email & Phone Support
- 24hr Response Time
- Remote Assistance
- Basic Ticket System
Most Popular
IT Support
- Up to 50 Endpoints and Infrastructure Points
- Multi-Branch Support
- Infrastructure Management
- Network Administration
- Firewall Management
- Storage Solutions
- 24/7 Support Coverage
- 12hr Response Time
- System Monitoring
- Monthly Reports
- Preventive Maintenance
Enterprise IT
- Unlimited Endpoints
- Enterprise-wide Coverage
- Dedicated Support Team
- Custom SLA Options
- Enterprise Architecture
- Cloud Infrastructure
- Security Operations
- Compliance Management
- 1hr Response Time
- On-site Support
- Strategic IT Planning
- Custom Integration
Specialized Services
Enterprise IT Solutions
Programming Services
- Custom Software Development
- Web Applications
- Mobile App Development
- API Integration Services
Network Infrastructure
- Network Design & Setup
- Cisco Network Management
- WAN/LAN Configuration
- VPN Solutions
Data Center Solutions
- Data Center Design
- Server Management
- Storage Solutions
- Virtualization Services
Hardware Implementation
- Server Installation
- Workstation Setup
- Network Equipment
- Hardware Maintenance
Cloud Services
- Cloud Migration
- Hybrid Cloud Setup
- AWS/Azure Management
- Cloud Security
IT Consulting
- IT Strategy Planning
- Digital Transformation
- IT Auditing
- Technology Roadmap
Trusted By